The MyUKmailbox address you receive is a physical commercial address, which is manned during operating times. Most UK retailers will be able to ship to your address. If you find that a retailer does not ship to your address, or has cancelled your order, please contact our support team via our contact page.

MyUKmailbox also offers a BuyForMe service, where our team are able to purchase the goods from the retailer on your behalf.